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Who AI assistants recommend for customer support

When a buyer asks for help-desk software, assistants tend to repeat the same three names. This page shows that shortlist for small teams.

Illustrative ranking until at least two checks have been run in this category.

  1. 1. Intercom

    20 mentions · 33% of tracked mentions · ChatGPT, Gemini, Perplexity

  2. 2. Zendesk

    15 mentions · 25% of tracked mentions · ChatGPT, Claude

  3. 3. Plain

    13 mentions · 21% of tracked mentions · Claude, Perplexity

  4. 4. Help Scout

    13 mentions · 21% of tracked mentions · Gemini, ChatGPT

Questions buyers ask

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